At Dream Aura Official, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
a. Personal Information
When you place an order or interact with our store, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party gateways)
b. Non-Personal Information
We also collect data automatically through cookies and analytics tools, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
This helps us improve user experience and optimize our store.
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To provide customer support
- To send order updates and tracking details
- To improve website performance
- To personalize your shopping experience
- To prevent fraud and maintain security
- To send promotional offers (only if you have opted in)
3. Sharing Your Information
We do not sell or trade your personal information.
We may share your information only with:
- Courier partners (for delivery)
- Payment processors (for secure transactions)
- Analytics and marketing tools (Google Analytics, Meta Pixel, etc.)
- Legal authorities (only when required by law)
All third-party partners follow strict data protection standards.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website speed and performance
- Analyze traffic
- Personalize product recommendations
You can disable cookies in your browser settings if you prefer.
5. Data Protection & Security
We follow strong security measures to protect your information, including:
- Encrypted communication (HTTPS)
- Secure payment gateways
- Restricted access to personal data
While no method is 100% secure, we take every reasonable precaution to safeguard your data.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (where legally possible)
- Opt-out of marketing communications
To exercise any of these rights, contact us using the details below.
7. Children’s Privacy
We do not knowingly collect data from individuals under 13 years of age.
If you believe a child has provided information, please contact us so we can delete it.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.
9. Contact Us
For questions or concerns about our Privacy Policy, contact us at: